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Terms of delivery
Contacts:
044 50 100 50
Delivery schedule in Kyiv:
Sunday - Thursday: 10:00 a.m. to 21:30 p.m
Friday, Saturday: from 10:00 to 22:00
We do our best to deliver your orders with quality and on time, despite power outages and non-working elevators! But our couriers get very tired when crossing the floors, so we will be grateful to each of you if you can go to the meeting and pick up the order on the 7th floor.
Thank you for respecting our employees! Thank you for understanding! You are the best guests, you are our dearest, thank you!
Ways of paying for the order:
- Cash settlement;
- Payment by QR code;
- Payment by details.
Sale of alcohol in Kyiv:
Pizza House sells alcohol only to persons over 18 years of age!
Delivery of alcohol does not take place in all districts of Kyiv. Check the possibility of delivery with the operator.
Alcoholic beverages of appropriate quality are non-refundable.
*payment for alcohol is made only in cash (with mandatory issuance of a fiscal check).
Terms of delivery:
The minimum order amount is UAH 300. (On holidays and pre-holiday days, the minimum order may change).
The cost of delivery in Kyiv - UAH 50. (for the period of military operations).
Pickup: 18% discount.
The exact time and conditions of delivery to your address, as well as the availability of products, please contact the operator at 0800601060.
Information department:
The photos are of an advertising nature and may slightly differ from the delivered products. Orders are accepted only from adults.
The size and weight of the pizza may have a slight deviation of +-7% depending on the composition of the ingredients, which behave differently during the evaporation and baking process. Weight in shipping orders may vary due to product dehydration.
Fish dishes may contain small bones
We are trying very hard to make sure you like our service and product quality. According to Art. 9 of the Law "On the Protection of Consumer Rights" - the list of goods of proper quality that are not subject to exchange (return) includes food products. In order to consider a return, the following are mandatory conditions:
- Photo or video of products,
- Receipt for the purchase of goods;
- an identity document and a statement of the established model;
Every Pizza House Guest is a VIP for us, and we will do a lot to ensure that you, our Pizza House Guest, stay with us.
In the event of an erroneous / online payment not agreed in advance with the operator, the refund is made within 5 banking days.
To improve the quality of service, telephone conversations may be recorded.
Terms of delivery through other partner services:
In the case of ordering our products through other courier services, and not directly through the Pizza House website, our company is not responsible for the time and quality of such delivery. Thank you for understanding. Thank you for your understanding. Order directly from Pizza House, it will be much more profitable for you and we will monitor the speed of the courier and the quality of delivery.
Dear guests! Thank you for choosing us! If you place an order in our company for the first time and the amount of your order is equal to or exceeds UAH 2,000. forced to ask you to make partial or full payment of your order before sending it for preparation. The prepayment amount can be from 20 to 100 percent of the value of your order. Prepayment can be made in any convenient way for you. The most convenient and optimal option is to pay online on our official website or through a mobile application. With subsequent orders in our company, there will no longer be a need for prepayment. Thank you in advance for your understanding
